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  • Need help subscribe to iTulip Select

    I am attempting-to-be-come a subscriber previous subscriber. I have emailed using the form provided and no reply. The site appears to accept my credit card but I receive no notification.

  • #2
    Re: Rant and Rave Rules

    That's good that it is becoming an off topic forum. Always felt kind of odd trying to find a proper place for stuff like that.

    Comment


    • #3
      Re: Need help subscribe to iTulip Select

      Originally posted by rpascualy View Post
      I am attempting-to-be-come a subscriber previous subscriber. I have emailed using the form provided and no reply. The site appears to accept my credit card but I receive no notification.
      rpascualy,

      We did receive your "need help" email on 4/15 & our support team has replied to you on the same day @9:19 AM as follows (quote):

      ----- Original Message -----
      From: iTulip.com Forum Support
      To: rpascualy @ iTulip.com
      Sent: Monday, April 15, 2013 9:19 AM
      Subject: Re: iTulip.com Contact Us Form - Need Help on Paid Subscription

      Dear rpacualy,

      Thanks for your interest.

      We did not receive any payment from you, perhaps your payment transaction did not go through, and that explains why you are unable to access iTulip Select paid contents.

      If your credit card payment transaction went though successfully, you would have received an email receipt with payment transaction numbers from Authorize.net.

      Else please try again as following:

      1. Go to: http://www.itulip.com/forums/payments.php webpage,

      2. At the landing page, log in with your User Name and password and simply follow the onscreen instructions to complete your subscription and payment.


      For iTulip.com forums general usage guide and find your way around our forum quick, please feel free to click on the FAQ on every webpage of our forum.


      For full archive index, that is exclusive for iTulip Select paid member, please visit -> http://www.itulip.com/forums/archive/index.php

      I hope above helps, else feel free to let us know if we could be of further assistance to you.



      Thanks,
      Carola D.


      iTulip Forum Support Team (end quote)


      Suggest you to double check your email. To subscribe please log in to this webpage -> http://www.itulip.com/forums/archive/index.php

      Need further assistance? Please contact us again.

      Thanks,
      Ed.

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