A family feud between one of the richest families in New England, the billionaire DeMoulases, has become a public storm in and around Massachusetts. The DeMoulases run a chain of grocery stores headquartered in Tewksbury, MA called "Market Basket." Local people still call the stores DeMoulas'. The chain started as a Greek lamb shop in Lowell, MA about 100 years ago, but now it is a New England grocery store chain with 71 locations.
Anyways, Boston's eighth richest man, Arthur S. DeMoulas (1958), has the board of directors. But his cousin, Arthur T. DeMoulas (1955), even though he's worth a paltry couple hundred million, functioned as CEO. Recently a split has led to the canning of Arthur T. DeMoulas was a unique company for a grocery chain. They had no consultants, or advertisements outside of newspaper coupons, or rewards programs, or unionized employees, or self-checkout lanes, or updated, modern decor. They simply advertised Market Basket as "more for your dollar" and beat everyone on price. They never even had a website, except for a recent strange attempt that went down as soon as it came up.
Anyways, Market Basket always paid front line employees minimum wage. Often they are young teenagers and they leave as soon as they find something better. But Arthur T. had the reputation of going out of his way to take care of management and their families, even though the stores were non-union in a sea of union Massachusetts grocery stores. By this year, the Stop and Shops and other brands that had expanded to compete with Market Basket had closed up shop and moved out. People in and around Lowell, MA especially were too used to the low price, no-nonsense, no-frills experience.
Recently, the board of directors fired Arthur T. and brought in CEOs that had prepped other grocery chains to be sold to private equity firms. But a strange thing happened. Management revolted. The board responded by sending pink slips by courier to people who had been life-long employees. Everything looked pretty normal.
But then something strange happened. The front line employees rebelled with management and the former CEO. They put together rallies including 5,000 customers at store locations. Delivery drivers went on strike. Stores started to go empty, shelves laid bare.
Rallies caught on with people normally never involved in politics. They wanted the old, cheap, no-nonsense stores they were used to. And curiously for Massachusetts, both some of the very few Republicans and the Democrats in the state called for the company to reinstate Arthur T. Thousands of local people showed up in support of giving one of the richest men in Massachusetts his job back, and his non-union former employees went on strike to try to make it happen.
See a video of the first rally and more story here.
So, anyways, a bunch of non-union, mostly minimum wage or close employees are rallying with a bunch of liberal public to reinstate a CEO who's one of the richest men in the region. Rarely these days do we see such an alignment. But they are also rallying against the prospect that his even wealthier other-side-of-the-family will move to turn the chain over to private equity and damage consumers and higher-up-employees as they seek to maximize revenue and "modernize" the chain, for whatever that is worth.
It's a strange case of a region fighting for its brand, crossing ideological and party lines, and it all stems from a dispute among an extremely wealthy local family. I'm not sure what to take from it. I myself was a bagboy/carriage retriever at 14 years old for minimum wage. I left within a year to make more money assembling six packs at a local package store. But the place does have a sort of uniqueness to it that jives with the regional culture really well. Now they are calling for rallies at all 71 locations, and US Congressmen are weighing in.
Like I said, I'm not sure what to take from this. New trend? One-off case? A case of too fast-and-furious private equity and M&A actions that don't pause for culture to catch up? Consumers defending themselves via boycott? Misguided employees? Local tradition?
What do you all take from it? I'd love to see the opinions of the community here.
Anyways, Boston's eighth richest man, Arthur S. DeMoulas (1958), has the board of directors. But his cousin, Arthur T. DeMoulas (1955), even though he's worth a paltry couple hundred million, functioned as CEO. Recently a split has led to the canning of Arthur T. DeMoulas was a unique company for a grocery chain. They had no consultants, or advertisements outside of newspaper coupons, or rewards programs, or unionized employees, or self-checkout lanes, or updated, modern decor. They simply advertised Market Basket as "more for your dollar" and beat everyone on price. They never even had a website, except for a recent strange attempt that went down as soon as it came up.
Anyways, Market Basket always paid front line employees minimum wage. Often they are young teenagers and they leave as soon as they find something better. But Arthur T. had the reputation of going out of his way to take care of management and their families, even though the stores were non-union in a sea of union Massachusetts grocery stores. By this year, the Stop and Shops and other brands that had expanded to compete with Market Basket had closed up shop and moved out. People in and around Lowell, MA especially were too used to the low price, no-nonsense, no-frills experience.
Recently, the board of directors fired Arthur T. and brought in CEOs that had prepped other grocery chains to be sold to private equity firms. But a strange thing happened. Management revolted. The board responded by sending pink slips by courier to people who had been life-long employees. Everything looked pretty normal.
But then something strange happened. The front line employees rebelled with management and the former CEO. They put together rallies including 5,000 customers at store locations. Delivery drivers went on strike. Stores started to go empty, shelves laid bare.
Rallies caught on with people normally never involved in politics. They wanted the old, cheap, no-nonsense stores they were used to. And curiously for Massachusetts, both some of the very few Republicans and the Democrats in the state called for the company to reinstate Arthur T. Thousands of local people showed up in support of giving one of the richest men in Massachusetts his job back, and his non-union former employees went on strike to try to make it happen.
See a video of the first rally and more story here.
So, anyways, a bunch of non-union, mostly minimum wage or close employees are rallying with a bunch of liberal public to reinstate a CEO who's one of the richest men in the region. Rarely these days do we see such an alignment. But they are also rallying against the prospect that his even wealthier other-side-of-the-family will move to turn the chain over to private equity and damage consumers and higher-up-employees as they seek to maximize revenue and "modernize" the chain, for whatever that is worth.
It's a strange case of a region fighting for its brand, crossing ideological and party lines, and it all stems from a dispute among an extremely wealthy local family. I'm not sure what to take from it. I myself was a bagboy/carriage retriever at 14 years old for minimum wage. I left within a year to make more money assembling six packs at a local package store. But the place does have a sort of uniqueness to it that jives with the regional culture really well. Now they are calling for rallies at all 71 locations, and US Congressmen are weighing in.
Like I said, I'm not sure what to take from this. New trend? One-off case? A case of too fast-and-furious private equity and M&A actions that don't pause for culture to catch up? Consumers defending themselves via boycott? Misguided employees? Local tradition?
What do you all take from it? I'd love to see the opinions of the community here.
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