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America's Retail Ideology

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  • America's Retail Ideology

    what really, really counts for the sheeple, on an ideological level, is consumption . . .


    For Shoppers, Next Level of Instant Gratification



    By HILARY STOUT

    All the world’s a shopping cart.

    A wave of experiments at various companies could take consumer convenience (and impulsiveness) to new heights. The ultimate vision is a form of shopping nirvana, where consumers can buy what they covet on the spot — straight from an attention-grabbing magazine ad, for instance, or off a television screen, or even from a refrigerator.

    On Tuesday MasterCard plans to announce a partnership with Condé Nast, the publisher of Vogue, Wired, Vanity Fair and other popular magazines, that will allow digital readers to instantly buy items described in an article or showcased in an advertisement by tapping a shopping cart icon on the page. The partnership, called ShopThis, will begin in the November tablet edition of Wired, due on Oct. 15.

    Peapod, an online grocer in the Northeast and Midwest that provides home delivery, recently developed a feature on its mobile app that allows customers to restock household staples by scanning bar codes with their smartphones at home.

    “You are finishing the box of Cheerios, pouring your last bowl,” explained Mike Brennan, Peapod’s chief operating officer, “and before throwing the box away, you take out your phone and scan the bar code.” The order goes straight to the consumer’s virtual shopping basket.

    And Paydiant, a company that develops mobile payment platforms for clients in the finance and retail industries, has created a technology for scanning a QR, or quick response, code off a television screen to redeem a coupon or instantly buy something a viewer fancies in a commercial or perhaps even during a television show.

    “We have developed it, but we haven’t deployed it,” said Chris Gardner, a co-founder of Paydiant. “I would imagine someone is going to want us to do that over the course of the next year.”

    Such developments seem a natural extension of a culture that has immediate access to information, and more.

    “The whole world right now is about instant gratification,” said Matt McKenna, the founder and president of Red Fish Media, a digital and mobile marketing agency based in Miami, who is working with retailers to amp up their mobile sales strategy, including developing personalized digital look books that text new releases to consumers for instant purchase.

    This push for immediate retail gratification is occurring as the delivery wars are escalating among some of the biggest e-commerce companies in a dash to get orders to consumers as fast as possible.

    EBay and Amazon have initiated same-day service in a handful of cities. Walmart has been looking at ways to use its 4,000 stores as distribution points to fulfill orders the same day to customers outside major metropolitan areas.

    Even Google has gotten into the act with Google Shopping Express, a program that allows Northern California residents from San Francisco to San Jose to receive deliveries within hours of ordering from numerous local and national merchants, including American Eagle, Walgreens, Toys “R” Us and Target. They must pay with Google Wallet, the company’s mobile payments system.

    And while many experiments like ShopThis are in very early stages, they have the potential to shake up traditional business relationships among advertisers, consumers and merchants as they gain traction.

    “It is so convenient and much more efficient.”

    “The potential is endless,” he said. “We’re not trying to force people to buy things to drive them into debt but to make people’s life easier. We want to use tech to make your life easier in some cases that will result in a commerce transaction.”

    “This is a moment of opportunity to provide better service to our advertisers.”

    The MasterCard ShopThis venture in Wired next week starts with about a dozen products in the magazine’s “Gadget Lab” section and in an “advertorial” holiday gift guide. Clicking on the shopping cart icon will initiate a purchase through Rakuten.com, an e-commerce site, using the company’s MasterPass mobile payments system. The company aims to expand to many more vendors, products and titles through individual ads and product pages.

    Garry Lyons, the chief innovation officer at MasterCard said, the company has developed this click-through shopping technology to be “digitally agnostic,” meaning it may be made available across several digital platforms, including television, video and movies.

    “We believe any device is potentially a device of commerce, enabling the user to buy what they want from within the content without having to leave the content,” Mr. Lyons said. “There is no reason why ShopThis couldn’t be rolled out when watching a movie or video. You see an actor who has a nice shirt on, you activate ShopThis,” he continued. “This is an example of incubation where we move quietly, test, learn, iterate.”

    http://www.nytimes.com/2013/10/08/te...0&ref=business

  • #2
    Re: America's Retail Ideology

    This all does not seem so bad to me.
    If one has self discipline, it will be a great convenience. If one does not, well, the inevitable flat-broke moment comes a little sooner.

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    • #3
      Re: America's Retail Ideology

      Credit cards use some of this same psychology. People over use them. When you pay cash, you feel your wallet getting lighter. You have to return to the ATM. The credit card gives no awareness of the debt you create. You don't have to plan ahead, or buy one thing instead of another. You get both and don't notice until the end of the month.

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      • #4
        Re: America's Retail Ideology

        Impulse buying just got a major goosing

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        • #5
          Re: America's Retail Ideology

          Originally posted by Polish_Silver View Post
          Credit cards use some of this same psychology. People over use them. When you pay cash, you feel your wallet getting lighter. You have to return to the ATM. The credit card gives no awareness of the debt you create. You don't have to plan ahead, or buy one thing instead of another. You get both and don't notice until the end of the month.
          Cash is so inconvenient though. I met a girl recently and after a few months realized that I badly need to reign in my spending. So I started using an app that shows textual notes directly on my phone's home screen. After taking out a bit of cash for rent and other bills, I divide the remainder into spending and saving pools (at a 2:3 ratio). Each week I allocate about a 4th from the spending pool into a weekly pool*. I use that for gas, groceries, entertainment... everything. I borrow a bit from the next week's pool when really needed. At the end of the month if the spending pool is empty. I take from savings. Also, I use the savings pool mid month for unusual things (a Tux rental for a wedding for example) but still try to take a little of that from the the weekly pool. So far this has worked really well to get me saving money and to get me to appreciate more carefully what I'm spending money on. I just completed one full month of doing this and only spent about 13% of my savings pool (compared to more like 100% of it in the previous few months). Most of the saving is coming from cutting back on restaurants, coffee shops and bars. I bought a coffee maker for the office, try to keep the fridge stocked with lunch meats, and try not to get all of wine, appetizer, two entrees and desert when taking the lady out

          *Actually, I came up with a value per day of the week with larger values for weekends to handle the fact that some months have 5 weekends and the start and end of my CC billing cycle are usually not whole weeks.

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          • #6
            Re: America's Retail Ideology

            I think getting consumers to scan bar codes is a non-trivial endeavor.

            The tech types don't mind, but I very much doubt most other people care to learn.

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            • #7
              Re: America's Retail Ideology

              Originally posted by c1ue View Post
              I think getting consumers to scan bar codes is a non-trivial endeavor.

              The tech types don't mind, but I very much doubt most other people care to learn.
              Oddly enough, I was at a Costco recently and they just recently added bar code scanners as an option when shopping. I found it very easy to use, although I had to keep reminding myself to scan the item.

              Disclaimer: I'm a tech type, so maybe it's just me. Next time I bring my wife (decidedly non-tech) we'll see what she thinks.

              On the positive side, I slammed through the checkout in no time. On the negative side, cashiers put all my items in boxes -- this way I had to do it myself. So I wouldn't recommend this if you have lots of items you want boxed.

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              • #8
                Re: America's Retail Ideology

                Originally posted by jpatter666
                Oddly enough, I was at a Costco recently and they just recently added bar code scanners as an option when shopping. I found it very easy to use, although I had to keep reminding myself to scan the item.
                I believe the article above refers to cell phone based scanners - i.e. take a pic of the bar code, have it processed into a sale. A variation on the QR code concept.

                This isn't a checkout issue, this is another attempt to get around retail stores.

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