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In July of 2011 my credit card was “compromised” when an online vendor I use got hacked. My bank notified me 9 months later, only after the first attempt to use the card fraudulently occurred.
The bank, the vendor, and Visa had been sitting on this information all that time. The bank said it would monitor charges to the card. I told them to cancel it, but they did not until I told them that someone had used the card to order my credit report. (So much for the monitoring) At this point the bank denied I had ever asked them to cancel the card. I was unable to cancel the card via Visa because the address associated with the card had been changed thanks to US postal service computers.
When I arrived back in the states without a credit card, it was impossible to get internet service which would have helped enormously in solving these problems. I spent a lot of time at the local library. It’s closed now on Tuesdays and Sundays and open four hours on three out of the other five days. However, the parking lot is often full when it’s closed. People are sitting in cars with laptops using the Wifi.
The bank, sensing they had screwed up, offered to "overnight" me a new card. I snorted when the women said, “Overnight is three business days.” The post office claimed they'd fixed the address screw up, but three weeks later our mail was still going to my brother’s house three hours away. The credit card went there too.
When I finally got hooked to the internet in our rural area, the woman told me it would cost 50 dollars for one gigabyte of data per month. (The penalty charges are beyond absurd.) I explained that I had used the same USB devise last year and that 50 dollars had bought 5 gig. She said the price had not changed. I said, “I have an invoice in front of me.” She said, “I’m sorry, prices have not changed. You must have gotten some kind of promotion at a store.” I said, “I didn’t go to a store. I called the same number I’m calling today.” She said, “The prices have not changed.”
Needless to say, I spent a lot of time on the phone and am glad to be back where all phones are jailbroken, cash is king (for a while longer) and high speed internet is not bundled and contracted.
The bank, the vendor, and Visa had been sitting on this information all that time. The bank said it would monitor charges to the card. I told them to cancel it, but they did not until I told them that someone had used the card to order my credit report. (So much for the monitoring) At this point the bank denied I had ever asked them to cancel the card. I was unable to cancel the card via Visa because the address associated with the card had been changed thanks to US postal service computers.
When I arrived back in the states without a credit card, it was impossible to get internet service which would have helped enormously in solving these problems. I spent a lot of time at the local library. It’s closed now on Tuesdays and Sundays and open four hours on three out of the other five days. However, the parking lot is often full when it’s closed. People are sitting in cars with laptops using the Wifi.
The bank, sensing they had screwed up, offered to "overnight" me a new card. I snorted when the women said, “Overnight is three business days.” The post office claimed they'd fixed the address screw up, but three weeks later our mail was still going to my brother’s house three hours away. The credit card went there too.
When I finally got hooked to the internet in our rural area, the woman told me it would cost 50 dollars for one gigabyte of data per month. (The penalty charges are beyond absurd.) I explained that I had used the same USB devise last year and that 50 dollars had bought 5 gig. She said the price had not changed. I said, “I have an invoice in front of me.” She said, “I’m sorry, prices have not changed. You must have gotten some kind of promotion at a store.” I said, “I didn’t go to a store. I called the same number I’m calling today.” She said, “The prices have not changed.”
Needless to say, I spent a lot of time on the phone and am glad to be back where all phones are jailbroken, cash is king (for a while longer) and high speed internet is not bundled and contracted.
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