Re: EJ: The countdown to the next crisis of The System has started.
Peloton is a very different kind of business than VirZOOM. Both are in the connected fitness space and have recurring revenue models, but the similarity ends there.
The Peloton business model requires massive capital investment to pay for manufacturing, distribution, installation and support of a combination of a spin bike and custom tablet, with an estimated COGS of $2,000, and production of streaming spin class content at studios that entails celebrity instructors, producers, and production teams. To reach the audience of $100k+ annual household income customers they target, many millions of dollars needs to be spent on high production values advertising. Peloton’s Customer Acquisition Cost has been estimated at $500, which with a $40/mo subscription implies an average CAC Payback Period of 12 months, quite high by average SaaS standards, and only if monthly churn rate was zero. A company with such a high CAC and long CAC Payback Period is churn-sensitive: our models estimate that Peloton has to keep the monthly churn rate under 1% to hope to ever become cash-flow positive.
Unit and SaaS economics are unforgiving. If the unit and SaaS economics aren’t there to support positive cash flow, doesn’t matter how much capital you input into a SaaS revenue machine, you will always get less out of it. I expect that companies that cannot show a clear path to profitability and burn cash at the rate the Peloton does may face challenges as market and economic conditions that were present at the time Peloton went public deteriorate. Also, at $2,200 Peloton is a luxury discretionary purchase, and these typically do poorly in recessionary periods. The 7.7% decline in PTON stock today likely reflects that. VZfit as an inexpensive add-on ($99 sensor + $150 VR headset) to existing fitness equipment with a $10/month premium membership compares favorably as a substitute to, for example, a Lifetime Fitness $80 initiation fee and $62/month membership fee.
VirZOOM's business model is more similar to Zwift's than Peloton’s: the value is in the content. At this stage of the VirZOOM’s development, on seed stage level funding, the goal is to prove compelling unit and SaaS economics, and capital efficiency, then raise institutional funding to scale the business: Customer Acquisition Cost, Customer Lifetime Value, CAC/CLV ratio, CAC Payback Period, Trial-to-Paid Conversion Rate, Retention Rate, and Churn Rate all have to be proven. These ultimately determine the potential for positive cash flow at scale.
So far most of these metrics are proving favorable comparable consumer mobile SaaS business comparables. For example, the average Trial-to-Paid conversion rate across all application types within the category is 26%. For VZfit it's 92%. Our CAC/CLV ratio is comfortably mid-range for a SaaS business, and our CAC payback period (you don’t start to actually make money from memberships until you cover your CAC) is very favorable compared to others, and about 1/4 of Peloton’s.
The premise of VirZOOM is that VR, by virtue of being immersive, is a fundamentally superior medium for fitness motivation over flat screen solutions. In the words of an Evening Standard reporter, ”a kind of next gen immersive Peloton.” Also, the range of physical activities that consumers can engage in with VZfit is nearly infinite (running, biking, flying, racing, battling, etc.), rather than confined to spin classes and online racing ala Zwift. At the end of the day, Peloton is still a single-app connected fitness platform. A number of Peloton users report getting tired of it and adding VZfit. They can be found in social media posts and Amazon reviews about VZfit. Some of our high net worth customers invest.
In this MarketWatch segment I make the case for VR as the future of connected fitness.
The primary VZfit adoption rate factor is the rate of VR adoption. The mass media plays a critical role.
During a period of slow VR sales after the peak of the hype cycle in 2017, positive mainstream media coverage of VR was rare. The recent market success of the Oculus Go and Quest 2nd generation mobile VR platforms is now encouraging journalists to revisit VR; for example, this recent Washington Post article on VirZOOM that was also published in The Independent.
Still, while Gen2 mobile VR addresses cost, complexity, and some of the weight issues of Gen1 tethered VR, one more generation of VR is needed before mass market adoption can occur. A reporter for a major women’s health magazine who declined to cover VZfit after she tried it after attaching our VZfit loaner to her Peloton bike. She told me after trying it that she is “convinced that VZfit will make my Peloton obsolete” but that her readers are not going to wear a VR headset that “makes you look like you’re wearing a toaster on your face.”
Qualcomm announced the next generation XR2 AR/VR chip set in December 2019. The design concept for the next generation of VR headsets based on this chip set is included in the PR: glasses-like headset for display, position tracking, and hand tracking tethered via 5G to iOS or Android device where the heavy CPU/GPU processing takes place.
If there's interest, let's continue the VirZOOM discussion on the VirZOOM forum.
Other recent VZfit press:
https://www.thegamer.com/virzoom-vzf...latform-review
https://www.vrfitnessinsider.com/vzf...irtual-reality
Originally posted by jk
View Post
The Peloton business model requires massive capital investment to pay for manufacturing, distribution, installation and support of a combination of a spin bike and custom tablet, with an estimated COGS of $2,000, and production of streaming spin class content at studios that entails celebrity instructors, producers, and production teams. To reach the audience of $100k+ annual household income customers they target, many millions of dollars needs to be spent on high production values advertising. Peloton’s Customer Acquisition Cost has been estimated at $500, which with a $40/mo subscription implies an average CAC Payback Period of 12 months, quite high by average SaaS standards, and only if monthly churn rate was zero. A company with such a high CAC and long CAC Payback Period is churn-sensitive: our models estimate that Peloton has to keep the monthly churn rate under 1% to hope to ever become cash-flow positive.
Unit and SaaS economics are unforgiving. If the unit and SaaS economics aren’t there to support positive cash flow, doesn’t matter how much capital you input into a SaaS revenue machine, you will always get less out of it. I expect that companies that cannot show a clear path to profitability and burn cash at the rate the Peloton does may face challenges as market and economic conditions that were present at the time Peloton went public deteriorate. Also, at $2,200 Peloton is a luxury discretionary purchase, and these typically do poorly in recessionary periods. The 7.7% decline in PTON stock today likely reflects that. VZfit as an inexpensive add-on ($99 sensor + $150 VR headset) to existing fitness equipment with a $10/month premium membership compares favorably as a substitute to, for example, a Lifetime Fitness $80 initiation fee and $62/month membership fee.
VirZOOM's business model is more similar to Zwift's than Peloton’s: the value is in the content. At this stage of the VirZOOM’s development, on seed stage level funding, the goal is to prove compelling unit and SaaS economics, and capital efficiency, then raise institutional funding to scale the business: Customer Acquisition Cost, Customer Lifetime Value, CAC/CLV ratio, CAC Payback Period, Trial-to-Paid Conversion Rate, Retention Rate, and Churn Rate all have to be proven. These ultimately determine the potential for positive cash flow at scale.
So far most of these metrics are proving favorable comparable consumer mobile SaaS business comparables. For example, the average Trial-to-Paid conversion rate across all application types within the category is 26%. For VZfit it's 92%. Our CAC/CLV ratio is comfortably mid-range for a SaaS business, and our CAC payback period (you don’t start to actually make money from memberships until you cover your CAC) is very favorable compared to others, and about 1/4 of Peloton’s.
The premise of VirZOOM is that VR, by virtue of being immersive, is a fundamentally superior medium for fitness motivation over flat screen solutions. In the words of an Evening Standard reporter, ”a kind of next gen immersive Peloton.” Also, the range of physical activities that consumers can engage in with VZfit is nearly infinite (running, biking, flying, racing, battling, etc.), rather than confined to spin classes and online racing ala Zwift. At the end of the day, Peloton is still a single-app connected fitness platform. A number of Peloton users report getting tired of it and adding VZfit. They can be found in social media posts and Amazon reviews about VZfit. Some of our high net worth customers invest.
In this MarketWatch segment I make the case for VR as the future of connected fitness.
The primary VZfit adoption rate factor is the rate of VR adoption. The mass media plays a critical role.
During a period of slow VR sales after the peak of the hype cycle in 2017, positive mainstream media coverage of VR was rare. The recent market success of the Oculus Go and Quest 2nd generation mobile VR platforms is now encouraging journalists to revisit VR; for example, this recent Washington Post article on VirZOOM that was also published in The Independent.
Still, while Gen2 mobile VR addresses cost, complexity, and some of the weight issues of Gen1 tethered VR, one more generation of VR is needed before mass market adoption can occur. A reporter for a major women’s health magazine who declined to cover VZfit after she tried it after attaching our VZfit loaner to her Peloton bike. She told me after trying it that she is “convinced that VZfit will make my Peloton obsolete” but that her readers are not going to wear a VR headset that “makes you look like you’re wearing a toaster on your face.”
Qualcomm announced the next generation XR2 AR/VR chip set in December 2019. The design concept for the next generation of VR headsets based on this chip set is included in the PR: glasses-like headset for display, position tracking, and hand tracking tethered via 5G to iOS or Android device where the heavy CPU/GPU processing takes place.
If there's interest, let's continue the VirZOOM discussion on the VirZOOM forum.
Other recent VZfit press:
https://www.thegamer.com/virzoom-vzf...latform-review
https://www.vrfitnessinsider.com/vzf...irtual-reality
Comment